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  • How do I need to send my file?
    Please email all files in high resolution PDF format with .125" bleed. If sending over booklet files, please send them in pages format, not spreads (i.e. page 1 is outside front cover, page 2 is inside front cover, etc.)
  • What types of proofs are avalable for my prints?
    Upon request, we can provide either a PDF or printed proof. If you are local, you can come by our shop to see and make edits in person or we can ship it to you.
  • What is the turnaround time on prints?
    Depending on how intricate the process is, printing can be anywhere from 3-10 business days after proof approval. All new projects require a proof before production begins.
  • What if I find a mistake on my file after I already approved it to print?
    Please contact us immediately if you find an error on the print. Once approved, we typically start printing either same day or by the following business day so the sooner we know, the sooner we can assist. If we have already started print production, it will be your responsibility to pay for all reprints. If an error is made on our end, we will ensure it is corrected free of charge.
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