FAQ
Your printing questions answered here
Billing & Pricing
Quality Printing to fit your budget
Payments Accepted
Cash, Card, & Check options are all available. If you are a first time customer, we do require payment in advance of production. All local, repeat customers can be put on account per their request after the first completed job.
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Please note that there is a 3.8% credit card processing fee that the customer must pay for. We thank you for your understanding.
Cancellation Policy
Because jobs are completed with quick turnarounds, we request all cancellations in writing. If production has not begun & no design was created by our staff, we can cancel a job free of charge. If any work has been done on the project at time of cancellation, the customer is responsible for payment to that point (i.e. if 50% of job is completed, 50% will need to be paid for).
Satisfaction Guarantee
Should your project not be completed to your satisfaction or is incorrect from an error on our end, we would be happy to reprint the project free of charge.
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This excludes errors found after approval. It is your responsibility to thoroughly check over all proofs to ensure that are ready for print production. If the proof is approved on your end and an error is found, you will need to incur the cost spent thus far.